Terms and Conditions for Sougak Customers:

1. Account Registration:

   a. Customers may register an account with Sougak to facilitate purchases and access additional features.

   b. Customers are responsible for maintaining the security of their account credentials.

2. Purchases:

   a. Customers may purchase products listed for sale on Sougak.

   b. By completing a purchase, customers agree to pay the specified price, including any applicable taxes and shipping fees.

3. Product Information:

   a. Sougak endeavors to provide accurate and up-to-date information about products listed on the platform.

   b. Customers should review product descriptions and images carefully before making a purchase.

4. Payments:

   a. Payments for purchases will be processed securely through Sougak's payment gateway.

   b. Customers may be subject to additional terms and conditions imposed by the payment processor.

5. Shipping and Delivery:

   a. Sougak will provide estimated delivery times for products, but actual delivery times may vary.

   b. Customers should provide accurate shipping information to ensure timely delivery of orders.

6. Returns and Refunds:

   a. Sougak's return and refund policy may vary depending on the vendor and product.

   b. Customers should review the vendor's return policy before making a purchase.

7. User Conduct:

   a. Customers must use the Sougak platform in compliance with all applicable laws and regulations.

   b. Any misuse of the platform or violation of these terms may result in suspension or termination of the customer's account.

8. Changes to Terms:

   a. Sougak reserves the right to update or modify these terms and conditions at any time.

   b. Customers will be notified of any changes to the terms, and continued use of the platform constitutes acceptance of the revised terms.

Terms and Conditions for Sougak.com Vendors:

1. Registration:

   a. Vendors must register an account with Sougak to sell their products.

   b. All information provided during registration must be accurate and up-to-date.

   c. Vendors are responsible for maintaining the confidentiality of their account credentials.

2. Product Listings:

   a. Vendors are responsible for accurately describing their products and providing clear images.

   b. Products listed for sale must comply with all applicable laws and regulations.

   c. Sougak reserves the right to approve or reject product listings at its discretion.

3. Pricing and Payment:

   a. Vendors set their own prices for products, which may include applicable taxes and shipping fees.

   b. Sougak may charge a commission or transaction fee on sales made through the platform.

   c. Payments for sales will be processed and remitted to vendors according to Sougak's payment schedule.

4. Fulfillment and Shipping:

   a. Vendors are responsible for fulfilling orders promptly and accurately.

   b. Shipping costs and delivery times must be clearly communicated to customers.

   c. Vendors must provide tracking information for shipped orders where applicable.

5. Customer Service:

   a. Vendors are expected to provide excellent customer service and promptly address any customer inquiries or issues.

   b. Sougak may intervene in disputes between vendors and customers to resolve conflicts.

6. Compliance:

   a. Vendors must comply with all applicable laws and regulations, including those related to product safety, intellectual property rights, and consumer protection.

   b. Sougak reserves the right to suspend or terminate accounts of vendors who violate these terms or engage in fraudulent or illegal activities.

7. Changes to Terms:

   a. Sougak reserves the right to update or modify these terms and conditions at any time.

   b. Vendors will be notified of any changes to the terms, and continued use of the platform constitutes acceptance of the revised terms.